Position: Case Facilitator

Type: Full Time

Location: Main Office

About Us

For over 30 years, Head Injury Rehabilitation Ontario (HIRO) has been committed to working with acquired brain injury (ABI) survivors and their families to address the challenges they face with dignity, respect and expertise.  Our goal is to help our clients realize their full and unique potential. We are a promise of hope after ABI.

HIRO is unique in its ability to provide evidence-based, client and family centered ABI rehabilitation care in the community. We work with clients and their families to achieve goals that are meaningful for them throughout our continuum of care; from six residential care homes, to transitional living apartments and to community services including group as well as outreach. HIRO serves people from across Ontario through services in Hamilton, Burlington, Niagara, St. Catharines, Brant and Haldimand-Norfolk regions.

About You


As a case facilitator you will participate in the development of individualized rehabilitation plans designed to promote respect, learning and independence.  A case facilitator also coordinates the service delivery process for assigned clients.



Completion of post secondary education in a related field; the equivalent of two to three years related work experience (3900 – 5850 hours) with a background in goal planning, teaching skills and establishing therapeutic rapport.  Participate in the development of individualized rehabilitation plans designed to promote respect, learning and independence.

The candidate must also have good organizational skills and excellent verbal and written communication and must be able to take clinical direction.  The successful candidate will be a team player who is able to work independently.  A high degree of self-motivation, flexibility, and initiation are a must.

  • Access to a reliable vehicle and a valid driver’s licence is required
  • Valid First Aid/CPR certificate Level ‘C’
  • Current criminal reference check with vulnerable screening
  • Ability to speak French is an asset


Please forward resume and cover letter to hr@hiro.ca

(HIRO is looking to fill this position as soon as possible)


HIRO values the diversity of our employees and clients; we strive to nurture an environment in which differences in culture and lived experience are understood, respected, supported and appreciated. Head Injury Rehabilitation Ontario offers accommodations for applicants with disabilities. If you are contacted for an interview, please let us know if you require accommodations during the interview process.



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