“My purpose and passion in life have always been intertwined – to be part of making a positive impact in the ABI community is a privilege. Through person centred care, HIRO supports clients to rebuild a resilient sense of self and nurture strengths to overcome adversity.”

“The clients are the true inspiration story where we can join them in their journey to reach their ultimate success. It’s an honour to work with a great team who strive to ensure HIRO clients are valued each day”.

Outreach Services provides ABI rehabilitation to clients living in the community.

The individualized rehabilitation plans facilitate achievement of client’s rehabilitation goals. The focus is on skill development in areas of independent functioning, self-direction, prevocational and vocational pursuits. Staff may assist clients with hospital/emergency department avoidance, managing medications or physical health, establishing predictable daily routines and many others.

Non-verbal male client is sitting across the table from a male staff member at a local coffee shop. The client is working on his communication skills while the male staff smiles and watches.
Non-verbal male client is sitting across the table from a male staff member at a local coffee shop. The client is working on his communication skills while the male staff smiles and watches. Male client in a wheel chair is sitting in the middle of a wearhouse looking at a brochure. There are several large boxes around him, and orange metal shelving units are lined up against the back. Small labelled boxes in taped together groupings are housed on the shelves behind him. 2 male clients are standing in front of large orange metal shelving units in the middle of a wearhouse. They are standing behind an empty, waist high cardboard box. They are organizing food donations at a food bank during volunteer placement. Male client is standing in the middle of a large wearhouse in front of a large open cardboard box. There are several open shelving units along the back that are housed with food and other boxes. The client is holding a box of food in his right hand and looking at the camera. He is organizing food donations at food bank during volunteer placement. Male client is standing at a table in a large wearhouse. He is holding a cardboard box and packing tape while he works to break down the box. He is working at a food bank during a volunteer placement.

Where We Deliver Our Services

HIRO provides ABI rehabilitation in the community, at home and/or virtually throughout the following regions:

  • Hamilton
  • Burlington
  • Niagara
  • St. Catharines
  • Brant
  • Haldimand-Norfolk

What We Offer

  • Functional goal attainment
  • Skill training (e.g. budgeting, organization, cooking, etc.)
  • Encouraging independence with activities of daily living
  • 24-hour access to internal crisis line (i.e. HelpLine)
  • Linking and accessing community resources
  • Teaching strategies to improve self-direction and memory
  • Helping with appointment preparations (pre, during, post)
  • Exploring vocational and avocational pursuits

Questions?

Check out Why HIRO? for more information.